HELP! - PURCHASE DETAILS

Methods of Payment: Visa and MasterCard - Secure Payment https |  PayPal  |  Mail Order  |  Cheque

Cashiers Cheque  |  Money Order  |  Bank Draft  |  How to Use the   Shopping Cart

Currency exchange rates  |  Mailing Costs  |  Order Satisfaction  |  Home Page!

METHODS OF PAYMENT: I ship to anywhere in the world.

I Accept:

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Please Note: For customers paying by credit card outside of Canada, the bank will do the currency exchange from Canadian dollars to your own currency for you with no action on your part and there are no exchange fees. For an idea on how much your order will costs you can use the following Currency Convertor

Secure Payments by Visa or MasterCard Credit Card (Over the Internet):

When using the   Shopping Cart system you will place your credit card information on the Secure Payment Page of my website. You will be able to tell that the Payment Page is secure as the address bar is https:// rather than http:// and there is a yellow padlock either at the top or the bottom of the page on the task bar. All information is sent to me encrypted.

All orders are in Canadian dollars, the bank will process the credit card transaction into the currency of your country. The cost of the order will depend on the exchange rate at the time the credit card transaction is processed, the bank does not charge a service fee for exchanging from one currency to another. For an idea of what your order will cost in your currency you can use the following Currency Convertor. I will mail your order 1 -2 business days after receiving your order on-line.

Payments by Visa or MasterCard Credit Card (Over the Telephone or by Mail):

If you prefer not to place an order over the Internet you may email me with your telephone number and the best time to contact you. I will call you back (any where in the world) and we can do a credit card transaction over the telephone.

You can also telephone me at Canada (403) 274 6293. Or you may mail me your order with your credit card details to the address below.

Tanja Berlin (Berlin Embroidery Designs)

1481 Hunterbrook Road NW,

Calgary,

Alberta T2K 4V4,

Canada

Tel: (403) 274-6293

Email: tanja@berlinembroidery.com

PayPal

You can use the services of PayPal to pay for your order which accepts other credit card and payment types. If you select the PayPal option on the payment page I will email you an invoice letting you know how to pay for your order through PayPal.

Payments by Mail

If you would like to pay for your order by cheque (Canadian cheque, USA cheque or Cashiers cheque) or by money order please email me or telephone me with your list of requirements to confirm the order prior to mailing the payment.

You can use the shopping cart to make a list of the items that you would like. Copy the contents of the shopping cart into an email and email it to me at tanja@berlinembroidery.com so that I can check that I have all the items in stock and that the mailing is correct.

If you do not like to use the shopping cart then email me with a list of your requirements and then I will email you a confirmation of your order with the cost of mailing.

Alternatively you can telephone me - Tanja at (403) 274 6293 to confirm your order before mailing your payment. 

Once you receive an email order confirmation from me then the payment can be mailed to the address above and made payable to Berlin Embroidery Designs.

Payments by Personal Cheque Canada and USA only (By Mail):

You can pay me by personal cheque in Canadian dollars or USA dollars. Make cheque payable to Berlin Embroidery Designs. Please email me first to confirm the order before mailing the cheque.

Payments by Cashiers Cheque (Money Draft) All Countries (By Mail):

Cashiers Cheque can be purchased at your bank. Please ask the cashier to make a money order out in Canadian Dollars or US Dollars to 'Berlin Embroidery Designs'.  The bank may charge you a fee to process the Cashiers Cheque and it may be cheaper to purchase a Money Order. Please email me first to confirm the order before purchasing the Cashiers Cheque. To have some idea of what the cost of your order will be in your own currency you can work out the exchange rate at the following website:  Currency Convertor.

Payments by Money Order All Countries (By Mail):

Money orders can be purchased at any bank, by anybody. Please ask the cashier to make a money order out in Canadian Dollars or US Dollars to 'Berlin Embroidery Designs'.  The bank may charge you small fee to process the money order. Please email me first to confirm the order before purchasing the money order. To have some idea of what the cost of your order will be in your own currency you can work out the exchange rate at the following website: Currency Convertor.

Payments by Bank Drafts All Countries (By Mail):

You can pay for your order directly from your bank account to my bank account. There is a $15.00 Canadian dollar transfer fee to paid to Berlin Embroidery Designs to cover the charges by my bank and then your own bank may charge a fee. If you are interested in paying for your order by bank draft (money transfer) please email me for my bank details. You will need to fill out a form at your bank to make the transfer. Money usually clears from your account to my account in 2 - 3 business days. To have some idea of what the cost of your order will be in your own currency you can work out the exchange rate at the following website: Currency Convertor.


How To Use The Secure    Shopping Cart System

The shopping cart system is a straight forward method of placing an order. You can experiment by following the examples below.

Example

You have decided you want to purchase Copper No. 1 Pearl Purl.

  1. Select the quantity of yards that you would like by typing in the number

  2. From the 'Select Colour' Menu click on Copper

  3. Click on 'Add to Cart'


(M1PP) 1 Yard of No. 1 Pearl Purl: $10.00 Canadian Dollars

Quantity: Select Colour: View Cart


To view the order click on 'View Cart' next to the 'Add to Cart' Button or on   Shopping Cart in the links list.

You may decide that you also want Silver No. 1 Pearl Purl. To order follow the same procedure as above but this time click on Silver in the 'Select Colour' menu.

If the item is not showing in the shopping cart this may be because you do not have Java Script installed or enabled on your web browser, you need Java Script to be able to view the items in you shopping cart. Netscape and Microsoft offer free Internet browsers which support Java Script.

To remove an item from the shopping cart you need to be on the   Shopping Cart  page. Click on the 'Remove' Button next to the item that you want to remove.

When you have placed all the items that you would like you then go to the   Shopping Cart  page. (There is a limit of 19 items that can be placed in the shopping cart, if you would like more items you will need to place two orders, you will not be charged for mailing twice, only for the order as a whole).

Add the mailing costs to the order, the mailing goes by weight and by parcel or letter. If there is ....PARCEL MAIL.... by any one of your items then the whole order is mailed as a parcel and you should go by the weight and by parcel for the cost of mailing your order. If you are unsure what the mailing costs should be, you can leave the mailing costs and I will work out the costs for you when I receive the order.

When the mailing costs have been added you can click on 'Check Out' you will be directed to the delivery information page where there is a summary of your order and your delivery information to be filled out.

When you submit the form you will be directed to the Secure Payment Page where it is safe to fill out your credit card details. You can tell that Secure Payment Page is secure as the address bar is https:// rather than http:// and there is a yellow padlock either at the top or the bottom of the page on the task bar. All information is sent to me encrypted. I am the sole proprietor of the business and I am the only person who see's your credit card and mailing information. Once the credit card transaction for your order has been completed your credit card information is deleted from my computer, Tanja.


ORDER COST IN DIFFERENT CURRENCY

Please use the following converter: Currency Convertor for the exchange rates from Canadian dollars to your own currency. Please email me first to confirm the order before mailing a cheque or money order, thank you.


ORDER SATISFACTION

I hope that everyone who orders a kit will be satisfied with the quality and value. I am happy to answer any questions related to the kit. For instance if you are unsure of some of the instructions in the kit, you may email with your question and I will try and help you with your problem. I also give the option of Free on Going Critique and Free Correspondence for ALL of my Hand Embroidery Kits. You automatically become elligible for free on going critique and free email correspondence when ever you purchase a kit from my website and there is no time limit in which you need to contact me by. Go to Free On Going Critique for more details.

If any item of merchandise is damaged during transit or is not to your satisfaction please return the item for exchange or full refund.

Hand Embroidery Kits

2-Sided Embroidery   •   Applique   •   Assisi   •   Beginners Kits   •   Blackwork   •   Blackwork with Goldwork   •   Carrickmacross Lace   •   Counted Thread   •   Crewel Embroidery   •   Cross-stitch Meets Blackwork   •   Etui Box Kits   •   Featured Designer   •   Free Embroidery Designs   •   Fine White Work   •   Goldwork   •   Hapsburg Lace   •   Kit of the Month   •   Modern Jacobean   •   Mountmellick   •   Needle Painting   •   Projects for Groups   •   Pulled Work   •   RSN Gold   •   Schwalm   •   Surface Embroidery   •   Shadow Work   •   Traditional Jacobean   •   What is Hand Embroidery?   •   Whats New?   •   White Work   •   Wholesale

Embroidery Merchandise

Acid Free Products   •   Blackwork  Supplies   •   Books   •   Carrickmacross Lace Supplies   •   Embroidery Accessories   •   Fabrics   •   Frames   •   Gift Certificates   •   Gift Ideas   •   Goldwork Supplies   •   Kid  Leather   •   Magnifiers   •   Metal Threads   •   Merchandise   •   Mountmellick Supplies   •   Needles   •   Needle Painting Supplies   •   Needlework Boxes   •   Organizers   •   Scissors   •   Threads   •   Tools and Supplies   •   Tools For Design Transfer   •   Whats New?

Services

Classes   •   Commissions   •   Contact Me   •   Credentials   •   Currency Convertor   •   Discount Opportunities   •   Email Me   •   Embroidery Tips   •   Free On-going Critique   •   Free Designs   •   Frequently Asked Questions   •   Gallery of Customers Embroideries   •   Gallery of Tanja's Embroideries   •   Gift Certificates   •   Help!   •   Home Page!   •   Links   •   Mailing List   •   Mail Order   •   Metal Thread Glossary   •   Newsletter   •   On-line Classes   •   Personal History   •   Private Classes   •   Publications   •   Purchase Details   •   Sale Items   •   Site Map   •   Slide Show   •     Shopping Cart   •   Teaching Schedule   •   Tell a Friend   •   What is Hand Embroidery?   •   Whats New?   •   Work in Progress   •   Wholesale

Home Page!

I Accept:

Solution Graphics

Tanja Berlin © Berlin Embroidery Designs  

Address: 1481 Hunterbrook Road NW, Calgary, Alberta T2K 4V4, Canada Telephone: (403) 274 6293  Email: tanja@berlinembroidery.com